Frequently Asked Questions

Have a question? See our frequently asked questions below.

Connecticut

  • Yes! If you’re looking for high-quality edible products look no further than Fine Fettle!

    We offer a wide variety of delicious edibles that can be purchased right from the dispensary. With options like gummies, chocolates and more, there's something here to satisfy everyone's cravings.

    Plus, our edibles provide an easy way to consume cannabis without having to smoke it or vape it. So don't hesitate - come on in and check out our selection today!

  • Absolutely. Edibles are legal in Connecticut, but there is a 5mg per single serving limit in recreational products. The medical limit is 100mg per unit, but we don’t often see many products like that.

  • Absolutely not! No more one dispensary rule, and if your dispensary tells you, “Yes,” they’re lying! The “one dispensary rule” was removed in CT in 2021. With a medical marijuana card or as a recreational customer, you are more than welcome to go to any dispensary in the state.

  • Yes, we do! You earn 1 point for every $1 spent in our stores. You can then redeem these points for free merchandise, discounted Fine Fettle products, and unique experiences. To participate in the program you can register when joining Fine Fettle and giving us your mobile number, which we add to your customer profile. This automatically enrolls you in the Fine Fettle Rewards Program. For more information on how to enroll, or to access your existing account, click here.

  • In Connecticut all cannabis is harvested into homogenized batches according to Sec. 21a-421j-30 in the laboratories section of Regulations for State Agencies. A laboratory employee then selects samples from each batch at the production facility to test for microbiological contaminants, mycotoxins, heavy metals, and pesticide chemical residue. These homogenized batches must be stored in a cool, dry, and sterile place until laboratory results come back showing compliance. Laboratories are meant to immediately destroy all samples after testing or research according to 21a-421j-30 of the Regulations of Connecticut State Agencies. If a sample fails any microbial test based on the testing regulations set forth by the state of Connecticut the producer must dispose of the entire batch without any sales or production. Failed tests will be recorded by laboratories in accordance to section 21a-421j-30 of the Regulations of Connecticut State Agencies. If the sample passes all of this testing then the entire batch will be released for sale, production, and manufacturing purposes. Producers will always supply lab results when selling product and these results should be on display the entire time that the product is on sale in the establishment, which can also be referenced here: Medical Marijuana Brand Registry.

  • The Fine Fettle Rewards Program offers an effortless way to earn exciting rewards while you shop. Joining couldn’t be easier – your cell phone number is linked to your Customer Profile and your points are automatically added after each visit. Once you’re enrolled, you earn a point for every dollar you spend before tax! You also receive additional points for referring friends and leaving reviews. As your points accumulate, you’ll have the opportunity to exchange them for merchandise or redeem them for discounted purchases! For more information on how to enroll, or to access your existing account, click here.

  • The regulations promulgated by the CT DCP state that you may purchase the quantity necessary to treat your qualifying condition. This quantity is determined by your medical marijuana-recommending physician.

  • Are you a regular customer at Fine Fettle?

    Then you’ll be pleased to hear that there is a loyalty program available!

    Each time you make a purchase, points are earned and can be redeemed for discounts on future purchases.

    So don't worry about spending too much - the more you buy, the more rewards you get!

    With this loyalty program, you'll always have control over your budget while still enjoying all of your favorite cannabis products.

  • Absolutely! Fine Fettle wants to make sure that all of our cannabis products are bought and used in a safe way.

    As such, we have a strict policy in place requiring anyone who wants to purchase from us to be at least 21 years old or older.

    We understand the importance of maintaining control over the use of cannabis products for recreational purposes, and this minimum age requirement helps ensure that only those within the legal age range can access our dispensary.

  • Yes! Patients in Connecticut are no longer required to shop at only one dispensary location! Please follow the checkout agreement instructions when you submit your order online, or call the dispensary directly for further instructions as we’ll need to get some additional information before you purchase.

  • THC stands for Tetrahydrocannabinol and it is the psychoactive ingredient in medical marijuana that causes feelings of euphoria. CBD has no psychoactive properties. In fact, medicine containing high levels of CBD will prevent the euphoric sensations caused by THC and it is preferred by patients who wish to avoid those sensations. For more detailed information, see our Cannabis Glossary.

  • In Connecticut, the legal recreational purchase limit is one ounce (28 grams) of cannabis flower equivalency per person per day. Currently, individual transactions are capped at 14 grams per purchase, but you may complete a second transaction to reach the full daily limit of 28 grams.

  • Fine Fettle Return Policy:

    Cannabis Products:

    ●  Returns of defective cannabis products may be facilitated within 14 days of purchase at Fine Fettle's discretion.

    ●  No returns are permitted unless the product is defective, or if it has been recalled by the manufacturer.

    ●  No edibles are permitted to be returned unless there is an adverse reaction. In the event, a report is required to be written up and submitted on DCP’s website.

    ● Products must be returned to the location where they were originally purchased in original packaging.

    ●  Returns based on personal preferences, such as taste, smell, or effects, are not permissible.

    ●   Products deemed defective due to incorrect storage will not qualify for returns.

    ●   Management reserves the right to make the final determination regarding eligibility.

    ●   Points will not be refunded; only cash will be refunded.

    Non-cannabis Products:

    ●   Defective or unused accessories from Fine Fettle can be returned or exchanged within 14 days of purchase. Beyond this period, such returns won't be accepted.

    ●  All returns should be made at the location of original purchase.

    ●  All glass products are not eligible for return and are considered final sale.

Massachusetts

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Fine Fettle Loyalty Program

Join the Fine Fettle Loyalty Program and, in addition to our wide range of cannabis products and accessories, you’ll get access to exclusive monthly rewards, special giveaways, promotional events, and much more!