Unlock a world of benefits with our Loyalty Program! At Fine Fettle, we believe in giving back to our valued customers. Designed with you in mind, our Loyalty Program offers an effortless way to earn exciting rewards while you shop! And it’s totally FREE! Sign up today!
Understanding that our customers have varied needs and preferences, we offer a tiered loyalty system, we now have 3 tiers – Silver Haze, Gold Kush, and Platinum OG – each offering escalating rewards and benefits. This structure ensures that the more you shop with us, the more we give back, celebrating your loyalty with:
- Increased Points Accrual: Accumulate points more swiftly with each tier advancement, enhancing the value of every transaction. As a Silver Member, accrue one point for every dollar spent. Elevate to Gold Member status to receive 1.5 points per dollar, and achieve Platinum tier to garner two points for each dollar expended
- All loyalty tiers (Silver, Gold, and Platinum) are renewed on January 1st every year, ensuring that your tier status reflects your most recent shopping habits with us
- Enhanced Discounts: Enjoy deeper discounts and exclusive deals tailored to your tier, from Silver to Platinum.
- Priority Access: Members receive first dibs on new releases and limited-edition products.
- Customized Offers: Our new loyalty program is designed to match your preferences, ensuring that the benefits you receive are what you truly desire.
Have questions? We're here to help!
Who is eligible to join?
Our loyalty program is FREE for all our customers who decide to register and are legally 21 years of age, are residents of Massachusetts or Connecticut, or are 18 and hold a valid medical card. Get started with loyalty today!
How do I join the Loyalty Program?
Easy as 1, 2, 3.
- SIGN-UP: Start earning points with every purchase after you sign up. Our team can even help you sign up in-store, and you start earning towards your next visit (points are not earned on tax).
- EARN: Every time you purchase, you earn more points that you can apply at three thresholds: $5, $10, and $30 off in our Massachusetts stores and $10, $20 and $50 off in our Connecticut stores. Providing a valid phone number and email address is key to accurately earning points each time you shop with us.
- REDEEM YOUR POINTS: Easily check your points balance and discover available rewards by
logging into your loyalty wallet at any time. When you're ready to redeem, simply inform your budtender upon checkout which offer you would like to use and they will add the discount to your order. Please note that discounts can only be redeemed in-store and each customer is limited to one reward redemption per visit. This ensures all our customers can enjoy the benefits of our rewards program. If you are ordering through our delivery option, please indicate the amount of loyalty points or the offer you would like to apply to your order in the "Delivery Instructions" field BEFORE checking out. Loyalty points/offers cannot be applied after confirming delivery or at the time of delivery.
Pro-Tip: When you activate your Fine Fettle Loyalty account, hit that opt-in / subscribe button or you’ll miss out on your customized offers! Without that opt-in, we can’t fill your digital wallet with all the goodies!
You’ll be able to place online orders, claim exclusive discounts, track your points balance, and receive special birthday discounts & rewards!
How can I earn points?
Rewards or loyalty points are earned with every purchase for our members.* All loyalty members receive points for each purchase that can then be redeemed towards the cost of future purchases. As a reminder, your points will be earned on purchases, pre-tax.
*Points may take up to 24 hours to properly showcase in your wallet after purchase.
Do my points expire in the new loyalty program?
Points earned from shopping with us will not expire so long as you shop once within a 200-day window. We’d miss you too much otherwise. Please note that points gifted through special promotions may have different expiration terms. For specific details, refer to the individual promotion's terms and conditions.
Stuff the lawyer made us say:
Fine Fettle Loyalty Points are non-transferable & are not redeemable for cash.
Fine Fettle Loyalty Program Points begin to accumulate when you join the program, opt-in and complete your first purchase.
Fine Fettle reserves the right to discontinue membership privileges and void a member’s point balance and rewards if any unauthorized points are earned or redeemed or if there is any unauthorized use of the program. Fine Fettle reserves the right to modify or cancel the Fine Fettle Loyalty Program at any time and without notice.
How often will you text or email me?
You can expect an average of one text and one email per week from us. We promise not to be too extra.
Do I need a smartphone to join?
Not a bit. You can access your Loyalty Program Wallet from any internet-connected device. Our retail staff are also happy to check on your rewards or provide assistance in-store.
What will you do with my information? Do you share it?
No. We do not share or sell your personal information.
Join Us
We invite you to experience the new era of cannabis retail with Fine Fettle's Next-Level loyalty program. Discover the difference of being not just a customer, but a valued member of the Fine Fettle family. Join today & start earning points on every purchase!
